Legal information
Cookie policy
Updated on 10 October 2026
The cookies and trackers set by inooma.fr: what they do, how long they last and how to change your choices. Those the site needs are set automatically; audience measurement and advertising ones only with your consent.
What a tracker is
A tracker is a small piece of data that a site stores in your browser, such as a cookie or a local storage entry. Trackers strictly necessary for the service you ask for need no consent; all others require your prior agreement.
Trackers the site needs to work
They are set by INOOMA and only serve to run the site. Blocking them in your browser may stop the forms from being sent or prevent you from signing in to your account.
Trackers set by INOOMA
- Name
- luma-session
- Purpose
- Keeps your session while you browse: forms, signing in to your account.
- Duration
- 2 hours after your last action
- Name
- XSRF-TOKEN
- Purpose
- Protects the forms against requests sent without your knowledge.
- Duration
- 2 hours
- Name
- locale_pref
- Purpose
- Remembers the language you chose.
- Duration
- 1 year
- Name
- tarteaucitron
- Purpose
- Remembers your choices about audience measurement and advertising, whether you accepted or refused.
- Duration
- 6 months
- Name
- launchOffer.signedUpAt (local storage)
- Purpose
- Remembers that you signed up for the launch offer, so the form is not offered to you twice.
- Duration
- Until you clear the site’s data in your browser
- Name
- remember_web_…
- Purpose
- Keeps you signed in to your account if you tick “Remember me”.
- Duration
- 400 days, or until you sign out
- Name
- sidebar_state
- Purpose
- Remembers whether the menu of your account is open or closed.
- Duration
- 7 days
Protection against bots
The sign-up and quote request forms are protected by Cloudflare Turnstile, which checks that a person is sending them. This check, necessary to keep the service secure, processes your IP address and technical information about your browser. It is described in Cloudflare’s Turnstile privacy policy.
Cloudflare, which protects the whole site, may also set security cookies that filter automated traffic, such as __cf_bm, valid for 30 minutes.
Trackers that need your consent
On your first visit, a banner offers “Accept all” or “Customise”, to choose purpose by purpose. The cross at the top of the banner closes it and refuses everything. Refusing is as easy as accepting, and the site remains fully usable if you refuse. These trackers are only set once you agree.
Audience measurement
It helps us understand how the site is used, so we can improve it.
- Google Analytics 4, by Google Ireland Limited, loaded through Google Tag Manager: visit statistics, such as the pages viewed, where visits come from, the type of device and actions like sending a form. We do not pass on your email, name or phone number to it. Its cookies _ga and _ga_… are kept for up to 13 months.
- Session Replay, by Sentry (Functional Software Inc.): an anonymised recording of your visit, to spot what gets in your way on the site. Text and form fields are masked, and images and videos are not recorded. Recordings are hosted in the European Union, in Germany.
Advertising
It is used to measure how well our advertising campaigns work and to tailor the INOOMA ads you see on other sites and apps.
The tags involved are those of the advertising networks we run our campaigns with, for example Google Ads, Meta (Facebook, Instagram) or TikTok. Lokalisy, the agency that manages our campaigns, adds them in Google Tag Manager: the list changes with our campaigns, and you can ask us for it at any time. Each network sets its own cookies, such as _gcl_…, _fbp or _ttp, for the duration it chooses, and processes the data under its own privacy policy.
Your choice and how to withdraw it
Your choice, whether you accept or refuse, is kept for 6 months in the tarteaucitron cookie. After that, the banner asks you again.
You can change it at any time through “Manage my cookies” at the bottom of the site’s pages. If you withdraw your consent, the page reloads: the tags concerned stop and their cookies, such as _ga…, _gcl…, _fbp or _ttp, are deleted.
Google Tag Manager
Google Tag Manager, by Google Ireland Limited, is the tool that loads the audience measurement and advertising tags according to your choice. It loads as soon as you arrive on the site, even before you answer the banner, except on the sign-in, sign-up, password and email verification pages.
When it loads, your browser sends Google your IP address and technical information about your browser. Until you accept, Google Tag Manager does not set any audience measurement or advertising cookie. Google may transfer this data to the United States under the EU–US Data Privacy Framework, under which Google LLC is certified.
Error diagnostics
The site uses Sentry, by Functional Software Inc., to detect its errors and slowdowns. This tool sets no cookie and writes nothing to your browser’s local storage, so it does not depend on the banner. Only Session Replay, described above, waits for your consent to audience measurement.
Its data goes through our own domain: neither your IP address nor your browser’s headers are passed on to Sentry. Before sending, we remove emails, names, phone numbers and web address parameters. The data is hosted in the European Union, in Germany, and kept according to Sentry’s retention periods, for 90 days at most.
Clearing trackers
You can clear the site’s cookies and local storage at any time from your browser settings. The necessary trackers will be set again on your next visit, and the banner will ask for your choice again.
Contact
For any question about trackers, write to contact@inooma.fr.